1. Unshipped:all unshipped products ordered from us can be canceled when we receive your email for cancellation at working days.
2.Shipped:Please Contact us within 7 days starting from the day you have received your order.Full Refund or Resend, if the item gets lost during shipping.Once you find the products are defective, different from our description or size issue, please follow the steps below for the service you need.VIEW MORE
Questions & Answers
Have a Question?
Is the armband a print on the sweater or a separate accessory?
The armband is a print.
Are you able to ship to Lithuania?
Yes, we are able to ship it to Lithuania.
How long does it take to ship to us
free shipping takes about 10-20 business days
Does this arrive to Puerto Rico?
Yes, we ship to Puerto Rico
Is this from china or the us?
Hello i want to ask how long and how much does it cost for the shipment to indonesia, thank you :)
Hi, thanks for your question. You can only choose fast shipping if you are not in the United States, UK, Astralia, Canada. It will take about 3 days to be delivered after shipping out.
How long is standard shipping to Philippines
For customers from Philippines. You can only choose fast shipping. The package will be shipped out via DHL. And normally it takes about 3 days to be delivered after shipping out.
Is this sweater good for cold temperatures and winter weather?
Hi, thank you so much for your question. It's not thick enough for winter. Thank you!
Is this hoodie made of cotton? Or is is polyester? What percentage of materials is the hoodie made from?
Hi, thank you so much for your question. It's made of polyester and chinlon. The percentage is 92% polyester and 8% chinlon. Thank you!
How long is standard shipping the US?
Hi, thanks for your question. it takes about 10-15 days.