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1. Unshipped:all unshipped products ordered from us can be canceled when we receive your email for cancellation at working days.
Pls notice: if your package already get shipped or shipped in weekends and holidays, it can't be cancelled any longer,even you have sent email for cancellation before that. Thanks for understanding!
2.Shipped:Please Contact us within 7 days starting from the day you have received your order.Full Refund or Resend, if the item gets lost during shipping.Once you find the products are defective, different from our description or size issue, please follow the steps below for the service you need.VIEW MORE